SunBasket Reviews

SunBasket
Based on  4 Reviews
TAGS:Meal Delivery 
About SunBasket
SunBasket delivers fresh organic ingredients for up to three delicious recipes a week with gluten-free, Paleo, and vegetarian options. 
 
The recipes are created by Justine Kelly, the former head chef of the James Beard award–winning restaurant The Slanted Door. She works closely with local farmers to use the freshest organic ingredients from the best of the Pacific Coast's farms. 

How it Works:

Sun Basket sources Certified Organic ingredients wherever possible and the animals are 100% grass-fed. The meats and seafood are sustainably-sourced from high-quality fisherman and ranchers on the West Coast. 
 
There are some foods that cannot be certified in the U.S. such as wild-caught fish, which is why some of their ingredients are not certified organic. However, all of the food is free of GMO, pesticide and hormones. 
 
How Sun Basket works: 
 
- You pick the meals you want to eat and there are gluten-free, Paleo and vegetarian options to choose from
- Sun Basket delivers pre-measured organic ingredients to your home
- You cook the meal
 
You can send your box back for free for easy recycling. 

Cost and Price Plans:

Sun Basket offers flexible meal plans and customers can choose the following options: 
 
One meal costs $11.49 per person
2-person plan: $68.94/week
4-person plan: $137.88/week
6-person plan: $206.82/week
 
Customers can skip any week or cancel anytime. 

Customer Service:

You can contact Sun Basket at join@sunbasket.com and follow the company's updates on Facebook, Instagram, Pinterest and Twitter. 
 
Sun Basket offers free delivery and is currently only shipping to CA, OR, WA, CO, UT, AZ, NV and ID.

Online Customer Reviews/Complaints:

Sun Basket has been featured in major media outlets including Wall Street Journal, San Francisco Chronicle, and San Francisco Business Times. 
 
Online bloggers consistently found the ingredients fresh and the recipes easy to follow. Some were inspired with new cooking ideas after trying a few recipes. 
 
There are not many reviews posted from other customers. 

Competitors and Alternatives:

There are several companies that deliver healthy recipes and meals to people's homes such as Plated, The Portable Chef, Blue Apron and more paleo specific options such as Pre-Made Paleo, Pete's Paleo, Paleo on the Go, and Green Chef.

Where to Buy?

You can sign up for meals on Sun Basket's website. (http://sunbasket.com/home)
 
If you have tried Sun Basket's services, please leave your reviews below.
4 ‘SunBasket’ Reviews
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Nov
17
2017
Delicious healthy meals that are easy to cook
Seattle, WASHINGTON
Delicious healthy meals that are easy to cook

I started this service this week and love it. Sunbasket sends nicely packaged preparation kits and a weekly menu. The recipes were really creative and surprisingly easy to follow. All of the food was organic and delicious. A lot of meal plan services don't let you choose your weekly meals but sunbasket lets you choose each dish. It includes tailored meal plans with vegetarian options and paleo options. So far I am very satisfied and will continue to use this service!

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Nov
16
2017
Mary B.
Milwaukee, Wi
Horrible food and worse customer service

I tried this company for one delivery, hated it and actually became ill on the spices, and strange combinations, etc. The recipes are far too involved and not feasible for working people who can't spend over an hour in the kitchen after working. and there is a horrible lack of communication. I e-mailed them to cancel my membership which is not easy because their site does not make this an easy process. I did contact them and canceled out all scheduled deliveries explaining that I no longer wanted their service...they ask why you are canceling a delivery but still sent me and charged me a delivery a month later. The customer service people (lol) are snotty 20-30 year olds who are arrogant and not willing to assist you.

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Jun
14
2016
Hope
Denver, CO
Food is good, delivery not reliable

I've been doing sunbasket for a few weeks. I enjoy the food, but last week the box never came, and I wasn't notified by the delivery service. I had to call customer support, because Sunbasket didn't respond to my email. I'm hoping this isn't a reoccurring issue.

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out of 5 People Found This Review Helpful
1 Comment
Mary B.
November 16, 2017

Not responding is typical. I emailed to stop subscription and they claimed they did not get it and started sending food a month later. They fused to credit my account even though this is a branch of Williams Sonoma and should be more sensitive to bad feelings and reviews.

Jan
5
2016
Deborah Schwab
Moraga, CA
We've never eaten better!

My husband and I have prepared 10 weeks’ worth of menus so far and we are delighted with Sunbasket. The quality of the food ingredients is very high, from the meat, poultry and fish to the vegetables and condiments. We love the way the ingredients are sorted and labeled. The meals are very flavorful, of restaurant quality in taste and appearance, and are relatively simple for us to put together. We are not foodies or great cooks either, but the directions are foolproof. I think I would probably spend more money, and certainly more time, purchasing the ingredients if I had to do it on my own. And then a bottle of this and a bottle of that would sit in my pantry for a long while before I eventually threw it out. We appreciate their commitment to recycling. Hats off to the chef and everyone else who makes this possible. Keep this great food coming. We look forward to our Sunbasket each week!

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