Primal Pacs Reviews

Placed my order on August 8 2015 paid in full. As of December 8th I still haven't received my order. Got one email from them saying they were behind schedule with the move and would receive the order in a couple weeks. No communication since the even after repeated emails to cancel the order and refund my money back to me. Live and learn

This company has serious issues. Do not risk ordering from them! I placed an order on May 30, 2015 and they charged my Credit Card on that day. The company has never shipped the product to me. After numerous phone calls and emails in which Matthew promised that he shipped the order, I still have no product. Now, the company does not answer their calls or emails. I registered a complaint with the BBB and Primal Pacs has not responded to them either. I have now disputed the charge with my credit card company. Stay clear of this company!!

Placed an order on 1/14/15 that was paid in full. As long as three weeks later still had not received order. After numerous attempts to contact the company through various means, we finally received a partial order with no explanation as to when the rest of the shipment would arrive. As of today, March 4, still have not received the rest of order and any attempts to contact to company have been futile. Thought the Primal Pacs we received tasted great, but will not be ordering again due to inexcusable customer services!!