Keto Fridge Reviews

To me KF is a life saver. I would not be able to diet without a service like this. Takes all thinking and preparation out of it for me.

Yes that's probs not good for long term life style adjustment, but it works for me.

Yes it's very expensive, but I live in NYC and usually order delivery food for my meals so to me I probably save a little money (my orders are around $220 per week which is less than I normally spend on GrubHub/seamless/caviar etc). I literally eat for all my meals.

The food is sometimes good. Sometimes ok. And sometimes blech. But there is enough variety of food and enough quantity in each meal that I am not hungry.

So it allows me to stick to the diet... Which I need to do.

Here is my advice to people who aren't man childs like me:

If you are the type that makes your own keto meals, or sources a lot of products for your keto diet, the best thing KF can do for you is give you the item substitutes you miss in your diet.

Like deserts. They are actually very good.
Or bread / biscuits etc.
Or potato substitutes.

It's one thing to make yourself steaks and chicken etc. It's another thing to do kitchen science and bake up low carb dinner rolls.

Directions read like bad translations, food tastes awful. Too expensive for how low quality the food proved to be.

I would not have ordered at all if I had read these reviews first. I just tried the pancake, egg and sausage breakfast . Horrible! Pancake was in a cup and totally tasteless. Ate half of egg cup, no flavor and gross consistency. The only redeeming part was the huge chicken and apple sausage. That was yummy. Wish they could be ordered separately. Threw second egg cup and pancake cup away.
I was about to place another order. Glad I waited. Have hope for the regular meals. We will see.
It’s a shame, because the concept is excellent. But, for what Keto Kitchen charges, the product should be so much better.

I guess I should have read these reviews prior to ordering a large amount. My shipment has not yet shipped out and I texted to ask if it could change and ship two days later as I was going to be out of town. They would not accommodate this change at all. I would understand if it had not shipped but absolutely no attempt to problem solve. I hope the food is worth it!

I CONTACTED BBB TODAY!!! They rob you!! Refuse to give refunds, only “credits” and it never amounts to their minimum order of $65. They won’t be around much longer. I see other who have a missing item...it’s the only way they get repeat customers; forced to use credits. I was told they “do not have the power to give refunds”.

Don’t bother emailing, texting or calling. They pretend to never get your message. All 5 of my orders came either without items (every time it was missing items), or spoiled.

Customer service is awful. I ordered almost $70 worth of stuff and they didn’t send me an $11 ice cream. I let it go until I tried the food. Disgusting. False advertising when they show you a stack of pancakes and list the food as pancakeS and send you some sort of egg cup instead. Asked for my money back on the ice cream, took them close to a month before they took me seriously. I started off nice and patient but a month is a long time to even get a response from customer service. Don’t bother texting them even though on the site they encourage it. Ridiculous. Food is nasty. Contacted the BBB about them and their false advertisements. Save your money.

I ordered $200 of food from Keto Fridge. I received $70 of my order. When I reached out to the company to let them know about my order. No reply. On the second attempt to receive the rest of my order or have them refund $130 back into my account one month later and nothing. I’m $130 out of my pocket and never received the rest of my order.

Very unprofessional. I feel like I’ve been definitely stolen from. $130 dollars is a lot of money to not return to someone.

Would not recommend using this company for your Keto items.

Sincerely,

Heather K

I order Keto Fridge and was very excited about it. Unfortunately the delivery took too long, so the meals were unsafe to eat - totally not there fault. I contacted the customer service team and they were PERFECT! They replied to my emails immediately and the issue was resolved in 2 minutes (issuing a full refund).
Although I can not comment on the food - the customer service team is FANTASTIC!!

Horrible company...they have very bad service. You are lucky if the food shows up. They are hard to get in contact with and very arrogant if you do get them via text. I never got any food and was billed for 2 shipments.

I ordered about $75 worth of food and I threw most of it away. The keto donuts & cheddar biscuits were edible but the rest is super yuck. Oh and the icetea was very good. I got the chicken fried steak meal and it was HORRIBLE. The choc chip cookies were not edible. I would order the ice tea again if it wasn’t for the $69 min order.

Their philly cheesesteak sandwich: Not even enough to cover one half of the roll. It was just a pinkish smear. I could taste bell pepper but that's it. No meat and really nothing chunky at all to bite into.

The roll: I had high hopes, but it was so salty I had to throw it away. By "it" I mean, both rolls and the other packet of goo.

Then I threw away the pulled pork dish just now. I barely tasted it because it had a really odd flavor. I took another small taste and I don't know what it actually was but it wasn't pulled pork. The mac n cheese (cauliflower) came out as just cauliflower with a tiny bit or orange water. And the broccoli that came with it was already really limp. I should know better than to buy packaged broccoli already cooked.

I also had their 4 cheese pizza. The middle of the pizza was ok. I ate it, I was hungry.

Another chicken dish went right into the trash due to flavor issues.

Lastly, I have parmesean chicken rolls left in the freezer. The same rolls that were too salty to eat with the philly cheese steak that went in the trash.

Really, don't waste your time. I had high hopes. I am willing to pay for someone else to prepare my meals, but I threw money away by going with Keto Fridge.

There's one more keto food prep place out there and I'm giving it a go.

I just tried the grilled chicken and bacon pizza and I was pleasantly surprised. I am excited to try the rest of the food but I am liking this so far. It's packaged food so I am not expecting restaurant quality but for a quick easy ready meal this works. It's a bit expensive so it won't be a weekly thing but maybe once in awhile.

Too expensive for tasteless meals. My husband said “ If the goal of this business it to make you not want to eat, they did a good job.”
I like the idea of Keto ready meals but they need new chefs.

I've had nothing but positive results with Keto Fridge. The food is better than advertised in my opinion. If you're expecting all of the meals to be comparable to a 5 star restaurant, you'll be disappointed and quite frankly you should stick to eating out if that's your thing. However, for ready made ketogenic meals made with fresh ingredients, and portion controlled to boot delivered to your door, it's awesome. I order 8 to 10 meals per week and also add on 14 of their cold brew ketogenic coffee ($6.95). My routine is drinking 1 cold brew coffee in the morning to start my day and follow up with a meal around 2 pm and at 6 pm have another cold brew coffee during my work out. I'm losing one half pound per day without going hungry and my energy level is increasing every day.

My grocery bill has also gone down because I'm not wasting food anymore like fresh vegetables that last a day or two in the fridge.

For about $180 per week, I think Keto Fridge is well worth it and I'll continue to use their service for weight loss and getting back to healthy eating.

Not only is the food expensive, particularly when they add $20 per order for shipping (other services have free delivery with $40-$60 order), but the food is terrible.

I wanted to add a picture of an example, their "onion hamburger and zucchini fries". This $15 "meal" was a tasteless, thin meat patty with a few onions and a little cheese on top, accompanied with four limp and soggy zucchini slices (about a half a small zucchini) which was suppose to pass as "fries."

There are much better sites, such as Chef'd which will give you what you want in Keto. They will tell you that Chef'd is more expensive, but per meal and free shipping makes it comparable and MUCH higher quality.

Love this company! Their food is so fresh and delicious and their customer service is EXCELLENT! I’d recommend to anyone!

I tried two meals from Keto Fridge and they reminded me of bad airline food. I can't believe anyone would find these meals to be even decent.

Horrible. Buyer Beware.

Had my first meal tonight. It was only fair. I had the salmon but they forgot to enclose the coconut tarragon sauce, so the salmon had a very fishy taste and I did not really like it. I hate ice cream so it defeated the purpose of a healthy meal.

I think the meals are delicious and covenient. Unfortunately, the website no longer accepts the 10% discount codes. I tried all 3 and none of them applied. I won't continue to order without being able to use the discount because I can cook meals cheaper. I really felt like it was a special treat those 4 weeks I ordered tho!

I just had a very unfortunate interaction with "Ben" from customer service after he offered me a coupon for an order I had already made.

So, I asked if I could get one for the next week instead. He clearly didn't want to do that nor did he want to apologize to me for offering he something he now didn't want to give me, but instead wanted to explain how codes work to me as either redirection or perhaps an incorrect assumption that I was not not sophisticated enough to understand how discount codes work.

After speaking to me very condescendingly and then arguing back and forth with me about whether or not he was being condescending AND THEN arguing about whether or not he was arguing, I emailed the owner, who also brushed me off and didn't even give the kind of basic "We're sorry you are unhappy." kind of apology that the most professional companies would make.

The owner, Theo, was at least able to keep himself from arguing, which was an improvement over Ben, but it was clear that he didn't see anything wrong with the interaction, which is disappointing, as they both don't seem to understand professional courtesy at all. It's a shame since I am their target customer. Strict Keto with the funds to purchase their expensive product. Now I'm conflicted about ever ordering again as the product is really pretty good.